A commitment to safe and informed betting

Responsible gaming at evobet

Entertainment is best when it stays in control. evobet believes every player has the right to set their own limits — and to have the means to keep them.

For players aged 21 and above only
Our approach

What responsible gaming is and why it matters

Online betting and casino games are a form of entertainment. But as with any entertainment, excess can cause problems. Responsible gaming means consciously setting limits on your time and money, keeping a clear head, and treating gambling as entertainment rather than a source of income.

At evobet, we are committed to creating an environment where players can enjoy themselves while staying in control. Reading our Terms and Conditions will help you understand what behaviour is acceptable and where we are required to step in.

Remember: You should not expect regular income from betting or casino games. The outcome of every bet is uncertain — losing is a normal part of these games.

  • Only players aged 21 or above may open an account
  • Do not bet more than you can afford to lose without affecting your household
  • Avoid placing further bets in the hope of recovering losses
  • Do not play while under the influence of alcohol or any other substance
  • Always put time with family and friends first
Age verification

21+ age requirement

The minimum age to take part in online gaming and betting activities in Bangladesh is 21. evobet verifies age at registration and may request additional documents in cases of doubt.

Opening an account for anyone under age is strictly prohibited. If a parent or guardian believes their minor child is using evobet, please contact our 24/7 live chat immediately — we will act quickly.

We recommend using parental control software on your devices to protect younger members of your household. Our Privacy Policy explains in detail how we keep user data secure.

Age verification

NID/Passport verification at registration

Family protection

Immediate assistance for parents and guardians

Stay in control

Limit-setting tools

evobet lets you set limits according to your own preferences, so that playing always stays enjoyable.

Deposit limit

Set a maximum deposit amount per day, week, or month. Once set, it takes effect straight away.

Daily limit Weekly limit

Time limit

Decide in advance how long you will play in one session. When the time is up, the system will alert you automatically.

Hourly Session time

Loss limit

Your session closes automatically once you reach a set loss amount — the most effective way to protect your finances.

Loss cap Auto-close

Cooling-off period

Need a break? Temporarily deactivate your account for anywhere from 24 hours to 30 days.

Cooling-off Temporary break

Bet limit

Set a maximum stake per bet so you do not take on too much risk in a single wager.

Per-bet limit Maximum stake

Gaming history

View a full record of all your bets, deposits, and withdrawals at any time — the best way to understand your own behaviour.

Transaction record Betting history
Warning signs

Be aware if you notice these signs

Problem gambling never starts all at once. Recognising familiar warning signs early makes it possible to get help in time.

Financial pressure

Starting to use household money, loans, or emergency funds for betting is a clear danger sign.

Financial risk

Chasing losses

Repeatedly placing bets to win back lost money — this cycle leads to problems faster than anything else.

Chasing losses

Hiding from family

Feeling the urge to keep your betting secret from family or people close to you is a sign that something is not right.

Secrecy

Restlessness when unable to play

Unusual anxiety or irritability when there is no internet or no funds in your account is a sign of dependency.

Withdrawal symptoms

Losing track of time

Sitting down to play and finding that hours have passed without realising it is a sign of losing control.

Time management

Neglecting work and relationships

Reduced focus at work, or spending less time with family and friends, are signs that warrant attention.

Impact on daily life
Long-term protection

How to use Self-Exclusion

If you feel you no longer have control over your betting, self-exclusion is the strongest step you can take. This process lets you close your evobet account for a set period or permanently.

Your account cannot be reactivated before the self-exclusion period ends. With permanent exclusion, the account is closed for good.

Steps to self-exclude

  1. Log in to your evobet account and go to Account Settings.
  2. Find the "Responsible Gaming" option.
  3. Select Self-Exclusion and choose a duration — 6 months, 1 year, or permanent.
  4. A verification code will be sent to your email for confirmation.
  5. Once you confirm with the code, your account will be deactivated immediately.

For direct assistance, contact us via 24/7 live chat or email — our support team will help you in Bengali.

Getting help

Where to turn if you need help

Asking for help takes courage. Whether you feel it yourself or notice it in someone you care about — do not face it alone. Use these resources for support.

evobet support

Live chat and email support in Bengali and English are available 24 hours a day, 7 days a week. Get immediate assistance with account limits, cooling-off periods, or self-exclusion.

24/7 live chat Email support

Family and loved ones

The most effective support often comes from family. Talk to someone you trust about the problem — finding a solution together is easier than struggling alone.

Family support

Professional advice

Seek help from a mental health professional or counsellor. Cognitive Behavioural Therapy (CBT) has been shown to be effective in reducing addiction in Bangladesh.

Counselling CBT therapy

Remember: evobet's support team is ready to talk about responsible gaming, not just technical issues. Write to us on live chat or send an email at any time — you will get a response in Bengali as quickly as possible.

Detailed guidance

Practical ways to play responsibly

Responsible gaming does not mean stopping — it means playing with awareness. Following the habits below keeps betting in the realm of entertainment.

Plan a budget

Decide in advance how much you will spend on betting each week or month. This amount should be money whose loss would have no impact on your daily life. Never bet with borrowed money or by dipping into savings.

Stick to a time limit

Set a time limit before you start playing and stop when it is reached. Set an alarm on your phone or ask a family member to remind you.

Manage your emotions

Avoid betting when you are angry, sad, lonely, or under stress. Your judgement is reduced in these states and you are more likely to take greater risks. You can find more answers about responsible gaming in evobet's FAQ section.

Take regular breaks

Instead of playing for long stretches without stopping, take breaks in between. Get up, drink some water, take a short walk. Clearer thinking leads to better decisions.

Quick check

Ask yourself

Honest answers to the questions below will help you understand where you stand:

  • Are you spending more than your budget?
  • Do you feel uncomfortable talking about betting in front of your family?
  • When you lose, do you try to win the money back?
  • Has your focus on work or studies decreased?
  • Are you thinking about betting even before you sleep?
  • Do you want to stop but find you cannot?

If most of your answers are "Yes", do not delay — seek help now. Take at least one step today: contact evobet support, talk to a family member, or reach out to a professional counsellor.

FAQ

Questions about responsible gambling

The minimum age to open an account and play at evobet is 21. Age is verified during registration, and additional identity documents may be requested if needed. Accounts belonging to underage users are closed immediately.

You can set daily, weekly, or monthly deposit limits from the "Responsible Gaming" section in your account settings. A limit takes effect immediately once set. Lowering a limit is instant, but increasing one requires a waiting period.

No, there are two types of self-exclusion. With temporary exclusion, you can close your account for 6 months or 1 year — it can be reactivated after the period ends. With permanent exclusion, the account is closed for good and cannot be reopened.

No, they are two separate tools. A cooling-off period is short-term — from 24 hours up to 30 days — during which you cannot log in. Self-exclusion is longer-term and more strict. Both can be activated through account settings or by contacting support.

Start by talking calmly, expressing concern without placing blame. Encourage them to contact evobet support, where help is available in Bengali. If needed, seek a professional counsellor. Take care of your own wellbeing too — this situation is hard on family members as well.

Yes. evobet's 24/7 live chat and email support are not only for technical issues — help is also available in Bengali for setting account limits, activating a cooling-off period, or self-exclusion. Do not hesitate to reach out about yourself or a loved one.